Synapse update 20230731 - Scrolling Mode: Tactile + SMART-REEL stopped working, mouse stops working as well (Basilisk v3 Pro) | Razer Insider
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Synapse update 20230731 - Scrolling Mode: Tactile + SMART-REEL stopped working, mouse stops working as well (Basilisk v3 Pro)

  • 15 August 2023
  • 2 replies
  • 510 views

Razer Basilisk V3 is ~ 2 years old

 

One night after pushing the scroll-wheel toggle button, the mouse continuously connects/disconnects - unusable.

Re-installing synapse worked but the problem repeated several times after toggling the scroll-mode again.

Mouse is functioning after 4th or 5th Synapse reinstall, but obviously I would not like this loop to be the new normal.


2 Replies

did you find a fix? My mouse is stuck on free scrolling even when synapse says its on tactical

 

Signal boosting this question - I’m having the exact same issue now, also after having this mouse for about 2, maybe 3 years, and would like to know what’s going on and how to fix it. So far I’ve been able to get around not needing to reinstall Synapse by plugging into a different USB port, and occasionally following it with a restart of my PC, but it’s still annoying. Doesn’t ALWAYS happen when I switch between scroll wheel modes, but often enough that I can’t ignore the issue, maybe once every two or three days for the past 2 weeks.

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