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Viper mini help


PM1517121700264
My mouse has just come back from warranty but the back button has a loose problem that is not normal but the click still works and when my old mouse is made in china vs series PM and the one after the warranty comes back is made in thailand and I can't find its serial on the website because it doesn't have PM . Its back button is quite loose, not perfect like the old one (the one is faulty) 
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