Viper Ultimate not detected by Synapse v2.21 | Razer Insider
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Viper Ultimate not detected by Synapse v2.21


Have upgraded firmware to latest 1.0.1 (?) using the app from the support page, but still nothing. Any advice appreciated. Thanks!
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4 Replies

LiLmEgZ
  • Insider
  • 251 replies
  • October 29, 2019
That sucks man, may wanna report this to the support team to see what they say I don't own Viper Ultimate but I hear its awesome!

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7330 replies
  • October 29, 2019
You mean synapse Synapse v2.21? Viper Ultimate only works with the newest Synapse 3, not 2.0

  • Insider
  • 319 replies
  • October 29, 2019
FiszPL
You mean synapse Synapse v2.21? Viper Ultimate only works with the newest Synapse 3, not 2.0
XD you right. my guy.

Absolutely spot on guys! Thanks a bunch! Leaving this here for future buyers of the Viper Ultimate: 1. You won't regret it. It feels light, super responsive and the extension charger and transmitter is great if your PC is below your desk / away from your mousepad 2. If you're running Synapse v2.x, just uninstall it, plug in your new Viper Ultimate and reboot your PC. The auto install will take care of the rest Cheers everyone!

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