March Security Update Now Available [RP2] [Global] [ThreeUK] | Razer Insider

March Security Update Now Available [RP2] [Global] [ThreeUK]

Saiyan-Rox
Rank
Userlevel 7
Hey insiders!

Razer have dropped a new update for global variants of the Razer Phone 2!

This update includes

  • All security patches throughout March 2020

Sorry for the wait on this but please enjoy and more importantly stay safe!

EDIT: Update is now available for ThreeUK devices!
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31 Replies

NK.33
joey_sfb
You should apply the update. It's basically a Google Security Patch for the phone. No new feature just makes the phone a little bit more secure, as you are a mobile gamer it becomes important. A lot of malware spread via pretending to be a gaming app.


lol - ok mate
J
NK.33
I just replaced my RP2 with a Oneplus 8 Pro - its simply outstanding!

Didn't even bother applying this update for my RP2 given all the bad feedback here...

I have a Razer Junglecat for the RP2 - not sure what to buy for my OnePlus in terms of gamepad - really want the Razer Kishi but it seems to be taking ages to come out....does anyone actually know when its coming out...?

IF its coming out lol?

You should apply the update. It's basically a Google Security Patch for the phone. No new feature just makes the phone a little bit more secure, as you are a mobile gamer it becomes important. A lot of malware spread via pretending to be a gaming app.
NK.33
I just replaced my RP2 with a Oneplus 8 Pro - its simply outstanding!

Didn't even bother applying this update for my RP2 given all the bad feedback here...

I have a Razer Junglecat for the RP2 - not sure what to buy for my OnePlus in terms of gamepad - really want the Razer Kishi but it seems to be taking ages to come out....does anyone actually know when its coming out...?

IF its coming out lol?
J
Rox598
Unfortunately other codec support isn't supported so far that's why it keeps going back.

Hopefully it's something Razer will look at.


It's 2020 who still use SBC codec for audio. Shame I would not buy RP3 as I know Razer doesn't have the know-how to make a proper phone.
NK.33
After reading all of these posts i am glad i ignored this update...

Phone is working fine right now - why risk breaking it with an unnecessary update...
B
Can anyone help me with this the update security march 2020 is not work for me it says installation faild Any suggestions ?
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Z
Rox598
That's very odd can you try another sim in your phone from another network at all?

In haven't heard of anyone else having signal issues after this update I'll ask for a staff member to reach out to you.


I'm actually having this same issue as well. After the update my mobile data is not working at all. I've already tried factory resetting and the issue persists. In addition my coworker has RP2 as well and we swapped sim cards (same carrier). His phone worked with my sim card without issue but mines was not getting data from his card even though it was working on his.
Saiyan-Rox
Rank
Userlevel 7
Darkyu
I turn the sbc to the aptx lt's still jump back to sbc


Unfortunately other codec support isn't supported so far that's why it keeps going back.

Hopefully it's something Razer will look at.
Razer.Speedcr0ss
Userlevel 7
Stonen
Hi, i have a RP2 and since the update i am not able to perform phone calls, nor local or international.
Worked withe Canadian carrier (Fido) to figure what's wrong, i inserted my sim card into my wife phone, a Samsung S7, and on her phone the sim card works perfectly. The carrier shipped me a new sim card at no cost, but it still doesn't work.

I performed a factory reset and it still doesn't work.

I reached out to Razer support and Dino F (Project manager) 5 days ago and no one replied.

Can anyone that work in Razer help me out?


Hi there! Sorry for the delay. Please send me a PM together with your case number so I can check its progress and communicate it to our Support Team. I appreciate your patience.
D
I turn the sbc to the aptx lt's still jump back to sbc
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D
hello,the Bluetooth hd aptx question is still not be fix,lt's still running in the aac,my headphone is support aptx, can razer fix this problem?my phone is rp2
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S
I don't have another SIM card from another network nor the funds to purchase a new line for testing sake
Saiyan-Rox
Rank
Userlevel 7
Stonen
Hi, i have a RP2 and since the update i am not able to perform phone calls, nor local or international.
Worked withe Canadian carrier (Fido) to figure what's wrong, i inserted my sim card into my wife phone, a Samsung S7, and on her phone the sim card works perfectly. The carrier shipped me a new sim card at no cost, but it still doesn't work.

I performed a factory reset and it still doesn't work.

I reached out to Razer support and Dino F (Project manager) 5 days ago and no one replied.

Can anyone that work in Razer help me out?


That's very odd can you try another sim in your phone from another network at all?

In haven't heard of anyone else having signal issues after this update I'll ask for a staff member to reach out to you.
S
Rox598
Hey insiders!

Razer have dropped a new update for global variants of the Razer Phone 2!

This update includes

  • All security patches throughout March 2020

Sorry for the wait on this but please enjoy and more importantly stay safe!



Hi, i have a RP2 and since the update i am not able to perform phone calls, nor local or international.
Worked withe Canadian carrier (Fido) to figure what's wrong, i inserted my sim card into my wife phone, a Samsung S7, and on her phone the sim card works perfectly. The carrier shipped me a new sim card at no cost, but it still doesn't work.

I performed a factory reset and it still doesn't work.

I reached out to Razer support and Dino F (Project manager) 5 days ago and no one replied.

Can anyone that work in Razer help me out?
M
Any chance of seeing something similar for RP1?????
S
Rox598
Hey insiders!

Razer have dropped a new update for global variants of the Razer Phone 2!

This update includes

  • All security patches throughout March 2020

Sorry for the wait on this but please enjoy and more importantly stay safe!
Saiyan-Rox
Rank
Userlevel 7
Bueta
I can't install.. anyone know why?


Are you rooted or have your bootloader unlocked?
B
Rox598
Hey insiders!

Razer have dropped a new update for global variants of the Razer Phone 2!

This update includes

  • All security patches throughout March 2020

Sorry for the wait on this but please enjoy and more importantly stay safe!

I can't install.. anyone know why?
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B
no major issues here but ive noticed some things lag more..
totally didnt expect an update but i read somewhere that ATT gets em all first so thees always a chance for more
S
IMC73
Does this new updates solves the crackling sound from the speakers? Have had this issue since day one I've got the phone and when sent for warranty claims, they Razer mentioned it's a software issues hence the crackling sound with DOLBY activated, thanks.

rgds

I thought it was my connection I have the same issue and turn it off and don't even use it because of it ty for making me realize much respect my friend
J
Rox598
Hey insiders!

Razer have dropped a new update for global variants of the Razer Phone 2!

This update includes

  • All security patches throughout March 2020

Sorry for the wait on this but please enjoy and more importantly stay safe!


RP2 is a lousy phone if you need Bluetooth audio connection as it only supports SBC. Even my sub-$200 Samsung A30 support AAC Bluetooth audio. Razer phone pride itself as a high-end gaming phone but lack any form of higher-end Bluetooth audio support. I thought it's a given that it will have high-end AAC or aptx support so I never check before buying a RP2. My mistake which I would not repeat.
G
Ripp3rJac
Has anyone have had any issues with this software updates so far?

Like irregular battery discharges? Apps not working properly? Excecessive Heat? Crashes in general?

I'm just afraid that this update could potentially end up bricking the device. As a planned obsolesence

I haven't had any new issues.... all previous issues still remain though (like memory card detecting incorrect size)
R
Has anyone have had any issues with this software updates so far?

Like irregular battery discharges? Apps not working properly? Excecessive Heat? Crashes in general?

I'm just afraid that this update could potentially end up bricking the device. As a planned obsolesence
L
Thank you so much! Please get us Android 10 so the security is on Google.
I
Rox598
Hey insiders!

Razer have dropped a new update for global variants of the Razer Phone 2!

This update includes

  • All security patches throughout March 2020

Sorry for the wait on this but please enjoy and more importantly stay safe!


Does this new updates solves the crackling sound from the speakers? Have had this issue since day one I've got the phone and when sent for warranty claims, they Razer mentioned it's a software issues hence the crackling sound with DOLBY activated, thanks.

rgds
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