- Portrait lens/Zoom crashes the camera app and requires phone restart in order to start working again (until the next crash)
- Can't save .raw files
- Can't change the save location of photos and videos to external storage
The save location is annoying but not really a show stopper, as I can manually move the files every once in a while, and the lack of .raw format is a little frustrating, as editing .jpeg with external software requires a lot of extra work for subpar results, but none of these are as critical as the issue with the zoom lens, as it happens very frequently and reboot the phone every time is really annoying (and actually compromises the functionality of the camera).
The only "fix" I found for this is actually using Google Camera app, but this requires a manual APK installation and the final result is not really ideal, as it relies on outdated Google Camera app versions. Play Store replies to my complaints boiled down to "Clear app cache and restart", which didn't really solve anything, and "contact Razer Support", which provided pretty much the same "solutions".
Is there anything already out there to fix these issues on the actual Razer camera app? Or is there a planned update for addressing these in the near future?
Thanks in advance,
you wanna go with the "MGC_6.2.030_RazerPhone2_V5", as its just the newest version. its nearly bug free, completely stable and has loads of features. why not use it?
manual apk installation requires one click to temporarily allow apks. you can disable it afterwards. where is the problem with that?!
For now you can install the Google Camera Mod from here it's the latest available.
No need to RMA it's a software issue.
I hope they do but I know the same as everyone else.
I appreciate the reply. I'm already using these gcam versions, although I didn't know they had a newer version out, so thanks for that.
There's no real "issue" with manually installing other apks or anything. It's just that I like my stuff to work properly without me having to resort to workarounds/alternative solutions.
V5 freezes for me. V4 works like a charm.
One day i will have a problem like this, ehhheh if i get 1
As I mentioned before, so far it works like a charm. Just give it a try!
Did anyone else get this update? I had returned this phone because they never fixed this bug but if it's fixed I will happily buy it again.
huh? What do you mean by "did any one else get it?" Afaik he is talking about THE large system update that was released ~1 month ago. And obviously everyone got it. (sooner or later depending on if you have retail or carrier version)
It was the first - and only - update since march. And so far it seems to be working really fine. Native Razer camera app doesn't crash any longer - although I can only repeat: I really recommned trying the google pixel camera, as it is still way better and has been bugfree all the time.