RP2 wifi calling on att | Razer Insider

RP2 wifi calling on att

  • 9 January 2019
  • 1 reply

I just received my RP2 yesterday and for some reason ATT is telling me that the phone does not support Wi-fi calling despite them clearly stating on their website where I ordered the phone that it does. I have seen on other forums that numerous other people have been able to successfully do wifi calling. My issue is that I can't even see an option to turn it on in my settings. As far as I can tell I have android 8.1 out of the box. Is anyone else having this issue?

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I am having the same issue in that I cannot find anywhere the wifi calling option in the settings. I am on Verizon and every other aspect is working.

Interesting note: I get no service (for any carrier) at my house, so I can easily get it to show no cell signal (I can also replicate the following by turning of cell service and keeping wifi on). I will then attempt to make a call with the default phone dialer and it will ask me if I want to enable wifi calling (because it sees no cell connection). I hit enable and brings me to a setting screen with an option to enable wifi calling. I toggle the switch to enable, but nothing happens, it just sits on this that setting screen. When I back out, I can see it quickly toggle off as it close that window. I can then do those steps again to get it to come back to that screen, in which the setting is always toggled off. Again, I can not for the life of me find that setting organically, only when doing the above does it show up. I have confirmed with verizon that HD phone calling and Wifi calling is enabled on the account.