[NEWS] Razer #1 Laptop Mag Tech Support Showdown | Razer Insider

[NEWS] Razer #1 Laptop Mag Tech Support Showdown

  • 6 September 2022
  • 61 replies
  • 11 views
dekades
Userlevel 7


Razer Support did it again!

Razer's fantastic Customer Advocacy team has shown once again they've got the goods to delivery a phenomenal post-sales experience. One of the many challenges the team deals with daily is the constant flow of bad news. Satisfied customers rarely share their experiences, so this is a sweet and well deserved win. Take your victory lap, team! Congratulations and a great job to everyone involved with Razer Customer Advocacy.

Read all about it here!
Follow me on Twitter (@omgdkdz)! I am not Support. Need Official Support? Start a thread in the Support Forum. I am not authorized to speak on-record for products, present, past and future. DM's may be delayed. Ignored DM's = I don't know.* * *

61 Replies

S
i just want to know, is it ok to have a intel arc graphic card for 4k gaming, or quick rendring?
Hardsequencer
Awesome :smile_:
PC : Motherboard : Asus Maximus XII Formula Chip : Intel I9 - 10850 Comet Lake Graphics : Asus ROG Poseidon GTX 1080TI 11GB Ram : Corsair Dominator 64GB Power Pack : Corsair AX 1200i Chip Cooler : NZXT Kraken X62 Liquid Cooler Case : NZXT H440 Razer Edition Keyboard : Razer Blackwidow Chroma V2 Mouse : Razer Deathadder Chroma Headset : Razer Kraken Tournament edition
S
Nice Job!!!
H
Userlevel 7
I admit Razer has fine support (at least based on experience) but I admit the software has much room for improvement.
Maximusisback
Rank
Userlevel 7
6squido9
Happy 2023 to all the gamers and everyone at Razer!!

Happy New Year!!!
6squido9
Happy 2023 to all the gamers and everyone at Razer!!
poppacalypse
Userlevel 7
Maximusisback
What's wrong with me? >u<

Lol Maximus...
Razer Blade Ultrathin Gaming Laptop Razer Orochi Mobile Gaming Mouse Razer Huntsman Mercury White Razer Backlit Keycap Keychain Razer Metal Keycap Set Razer Hammerhead BT Razer Cloth Mask Razer Phone 2 Razer Nabu X Razer Phone Razer Viper Razer Tetra
A
Userlevel 4
Awesome! that is very nice
Maximusisback
Rank
Userlevel 7
6squido9
Fantastic! Customer care is such an important part of the customer experience!

Totally agreed!
A
Userlevel 4
Nice job! thank you
6squido9
Fantastic! Customer care is such an important part of the customer experience!
Maximusisback
Rank
Userlevel 7
Rifki.kede
Show backup code ?

What code are you talking about?
I.Nix
congrats to the awsome razer team, keep doing the great work
R
xCryptik
Congratulations to everyone in the team!

Show backup code ?
G
Nice. Also, "Constant flow of bad news"?
Maximusisback
Rank
Userlevel 7
Bot_Nick_Prime
Ayo Razer can you change the arrow keys on your laptops to this please...

What's wrong with me? >u<
Maximusisback
Rank
Userlevel 7
Tsue8


  • Nice product


What's second?
F
Very good!
T

  • Nice product
Maximusisback
Rank
Userlevel 7
dodo_0
Error 404 on the page for more info o_o

You're right, @Dekades the new link is: https://www.laptopmag.com/articles/tech-support-showdown
dodo_0
Userlevel 7
Error 404 on the page for more info o_o
Maximusisback
Rank
Userlevel 7
poppacalypse
i've had good experiences previously with RazerPay too

Pleased to hear, unforunately I've heard that support for peripherals isn't the best, I feel like they are trying to improve in that area tho
RacianVD
Userlevel 7
Great!
TheDragonSoly2
Keep up the good work
V
Dekades


Razer Support did it again!

Razer's fantastic Customer Advocacy team has shown once again they've got the goods to delivery a phenomenal post-sales experience. One of the many challenges the team deals with daily is the constant flow of bad news. Satisfied customers rarely share their experiences, so this is a sweet and well deserved win. Take your victory lap, team! Congratulations and a great job to everyone involved with Razer Customer Advocacy.

Read all about it here!

Booyah!!! love ya guys

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