Razer Blackshark V2 Pro 2023 Unmute does not work | Razer Insider
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Razer Blackshark V2 Pro 2023 Unmute does not work

  • February 12, 2024
  • 8 replies
  • 2499 views
S

Hello Guys,

Anyone ran into the issue with Blackshark V2 Pro 2023 Edition when you mute the microphone with the side button, then try to unmute the microphone, with the same button, the mic actually does not unmute? It stucks muted until I either restart my PC, or I turn off/on the headset. Which is kinda frustrating.

I had upgraded the firmware as it was recommended by the Synapse, however I don’t know if it worked before the firmware upgrade. :(

Anyone have some suggestions how to fix it? Or maybe there will be a future firmware upgrade or Synapse update to fix the issue?

 

Edit: nvm. it’s just started to work now.😂

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8 Replies

S
  • Spyke9129
  • Author
  • Insider Mini
  • 10 replies
  • February 14, 2024

Edit: Nope. Sometimes the mute button completely turns off my mic until I restart my headset. Issue is still ongoing. :’(

C
1 person likes this
  • C
    collisionDE
C
  • collisionDE
  • Insider Mini
  • 1 reply
  • February 25, 2024

Same for me :-( Windows shows the Mute/Unmute Status correctly but after unmuting there is no audio going through the microphone… hoping for a solution soon.

S
1 person likes this
  • S
    Spyke9129
L

I am also having this issue out of the box. Unboxed mine today and having the issue. Able to mute using the side button but unable to un-mute. This applies to Discord and Windows itself so its not an application issue.

Intake
  • Intake
  • Insider Mini
  • 1 reply
  • March 17, 2024

Plug dongle directly into PC. Not keyboard, headset stand, etc.

 

Fixed the problem for me

 

S
  • Spyke9129
  • Author
  • Insider Mini
  • 10 replies
  • March 17, 2024
Intake wrote:

Plug dongle directly into PC. Not keyboard, headset stand, etc.

 

Fixed the problem for me

 

The dongle is already plugged directly into the PC for me and I still have the issue. :D 

K
  • KuroShark
  • Insider Mini
  • 1 reply
  • May 25, 2024

I had the same issue- dongle plugged into PC directly. What solved it for me was switching the USB port the dongle was connected to. 

B
1 person likes this
  • B
    BriteTV
WoodBrownbuzzville601

did you find out how to fix it? 

B
  • BriteTV
  • Insider Mini
  • 1 reply
  • July 24, 2024
KuroShark wrote:

I had the same issue- dongle plugged into PC directly. What solved it for me was switching the USB port the dongle was connected to. 

This fixed the issue for me too. Thank you so much!!! <3

 

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