Problem with "2-step authentication" and "backup codes". | Razer Insider
Skip to main content
Question

Problem with "2-step authentication" and "backup codes".

  • February 24, 2024
  • 3 replies
  • 250 views

Riemchen81

 

 

 

How do I change my phone number in login settings? Unfortunately I lost the number and would like to change it to my new number.

 

 

The problem, however, is that "2-step authentication" appears to be enabled on the lost phone number, which is the old one I lost! 

 

 

In addition, I don't remember ever activating "2-step authentication" so I don't remember the “backup codes” either.
or that I received an email, etc. to confirm it.

 

 

 

I can't even make a purchase. 

The whole thing is so disturbing and annoying.

 

that I can't even make "Razer Gold" or various purchases. Other activities are also blocked.

 

Could anyone help me, please.
I don't want my previous purchases to be a waste.

 

 

 

!!  🙏🏼  please help me, please  🙏🏼  !!

 

 

With friendly greetings

Riemchen81_GER

 

Did this topic help you find an answer to your question?

smartSpicyMixgarden149

 


Murniiwan110219

I lost access to the old phone number associated with my Razer ID 2 step authentication.


Alihasan94
  • Insider Mini
  • November 11, 2024

mobile number problem change


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings