new virmware viper v3 pro mouse light | Razer Insider
Skip to main content
Question

new virmware viper v3 pro mouse light

  • May 6, 2024
  • 1 reply
  • 780 views

Hi the support locked the other thread as resolved but it WAS NOT RESOVLED. He misunderstood the issue.

 

The problem isn’t the dongle light going off when you turn the mouse off it’s the light on the mouse. Before the update on the v3 pro and on the DAV v3 and viper v2 pro - even the signature (I have them all on my desk) when you held the button to turn the mouse off the indicator ON THE MOUSE would flash to show it is turning off. Since the update on the v3 nothing happens with the light ON THE MOUSE when turning it off so you don’t know if it has switched off or not - you just have to hold the button for a bit and hope it does.

 

as this has happened to multiple people it’s clearly a bug in the firmware - the indicator light works when turning the mouse ON or switching DPI.

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3214 replies
  • May 7, 2024

Hi BlackfyreSA,

I understand that you’re experiencing an issue with the indicator LED on your Razer Viper V3 Pro after a recent update. Please note that the light indicator on the dongle serves as a visual cue for when the mouse is turned off. When the mouse is powered off, the indicator LED on the dongle will also turn off. This can help you easily determine the power status of your mouse. If you need further assistance feel free to send me a PM with your device serial number and a short video showing the issue so I can take a closer look. Save the shareable files via any online drive account listed here. All the best!

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings