It closes when the mouse is lifted up | Razer Insider
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Question

It closes when the mouse is lifted up

  • September 1, 2024
  • 1 reply
  • 66 views

I am using Razer Viper 8khz. Lately, I have been experiencing a complete disconnection when I lift the mouse up a little. I never experienced this before. This is getting really annoying. Is there anyone else having this problem like me? I will take the mouse to the technical service.

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1 Reply

Razer.sushi.boi

Hey, @atacndn93!

 

Try reinstalling its drivers. You can also update your mouse’s firmware. If that didn’t work out, then shoot me a PM along with its serial number so I can validate it and look for other workarounds.

 

*Thread locked to curb conversation to PM.


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