Hi there,
I have a Blade 17” (2022) RZ09-0423x, which is just over 2 years old 🙄 and has recently starting running painfully slowly. This applies to almost every action across windows: click recogniton, hover recognition, changing browser tabs, loading of programs, are all signficantly delayed, probably 10x slower in most cases . Also very notobly, the speakers are crackling with the faintest of sounds.
Things not affected - cursor movement, uploading/downloading, graphics. gaming (once loaded)
It has recently (2 months ago) had a physical clean up. All windows and razer updates done. All drivers have also been updated and/or reinstaled. I haven’t been using it for gaming of late, but presently it doesn’t appear to have enough processing power to load the games, not in reasonable time at least. Once loaded, games run pretty smoothly
One point which may or may not be relevant, but I’ve not been able to update Synapse for at least 6 months. Every time i agree to the update the process ends and it asks me again until i reject the update. Related?
Is a factory reset a valid solution?
Any support welcome.
Thanks