Mouse Deathadder v2 pro wireless DEAD when unplugged | Razer Insider
Skip to main content
Question

Mouse Deathadder v2 pro wireless DEAD when unplugged

  • February 27, 2025
  • 1 reply
  • 14 views

ste999

As the title says

I have wireless deathadder v2 pro. it worked flawlessly for a while, but in the last month it suddenly stopped to work when unplugged. wired works still perfectly. Synapse says battery is full. 

Any idea???

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3150 replies
  • March 1, 2025

Hi ste999,

Does the issue persist when connecting via HyperSpeed (2.4 GHz) or Bluetooth? To isolate the problem, please do teh troubleshooting laid out below:

  1. Make sure the wireless mode is ON or the button is switched to the correct wireless mode.
  2. Update the firmware on your headset.
  3. Download and run the Pairing Utility of your headset.
  4. Try to reinstall your headset drivers.
  5. Check if the issue persists with a different PC.


If the steps do not resolve the issue, please send me a PM with your mouse serial number and proof of purchase so that I can check for replacement options. All the best!


*Thread locked to curb the conversation to PMs.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings