Hi everyone,
I have a Razer Viper Ultimate Quartz Edition, and recently I've been having an issue with charging. When the battery runs out and I place the mouse on the charging dock (dongle), the charging indicator lights up like it’s charging, but the battery percentage doesn’t increase at all — it just stays the same or turns off after a while.
Has anyone else experienced this issue? Is there any fix for this, or should I contact Razer Support directly?
I’ve tried cleaning the charging contacts and resetting the mouse, but the problem still persists.
Any help or suggestions would be appreciated. Thanks!