v3 pro kraken headset wont turn on | Razer Insider
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Question

v3 pro kraken headset wont turn on

  • May 23, 2025
  • 1 reply
  • 33 views

i’ve had this headset for over a year now and since yesterday it wont turn on, id hold the power button for x amount of seconds but all it does in blink green for a second then turn back off no sound, no colour or anything. and i’m sure its not the dongle as my pc can connect to it.

i can use the headset wired on my phone and its all good and on my pc but i cant hear discord or use my mic i can only spotify or  youtube.

if anyone had the same problem and fixed id appreciate it thanks you.

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1 Reply

Razer.Ten
  • Razer Support
  • 439 replies
  • May 24, 2025

Hey ​@manchap28,

Can you try charging your headset for at least 30 minutes and try to turn them on again? If the issue continues, please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the power issue you're currently experiencing.

 

 

*Thread locked to curb conversation to PM.


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