I have had my razor headset for a while and one day I tried to turn it on and it wouldn’t work so I charged it but no matter how long I charged it the Bluetooth wouldn’t turn on so now I have a $100 Bluetooth headset that I can only use with the head phone jack
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- Razer Support
- 3119 replies
Hello Chinoduce,
I’m sorry to hear about your Razer Barracuda X wireless and charging issue. The following are possible causes why the headset is not charging or turning on:
- Damaged charging port
- Faulty charging cable
- Faulty battery
Follow the troubleshooting tips below to resolve a Razer wireless headset that is not charging:
- Ensure the charging cable is working and plugged in properly.
- Use a spare charging cable.
- Ensure the charging port is not loose or damaged.
- Check the Device Status in Razer Synapse or Razer Audio App to see if the headset is charging.
Feel free to send me a PM with your device serial number if you need additional assistance. Have a great day, and stay awesome!
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