So I recently got razer cortex on my PC and figured Ill get the app on my phone to but whenever I hit the log in with razer Id button the entire screen just goes black like I can still exit out of the app and it'll be back to normal but I can't sign in help me pls
Hey there!
Thank you for sharing your concern here. My name is Michelle, and I’m part of the Razer Cortex PC technical support team. I am happy to assist you with your issue.
Before we start could you let me know more details of this issue? Did you have issues when you login Razer Cortex on your PC, or on your mobile phone, or both？
I’d love to help if this is a Cortex PC issue. I will try to get an appropriate person to help you if this issue occured on your phone.
We look forward to your reply soon. Thank you!
Michelle
Im sure this is the same problem that i have since i saw this in another post.
When i enter the app and click on log in, i just get the black screen. When i randomly tap on the screen, the keyboard pops up.
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.