Bade 18" 2024 - Razer Updater hangs when installing the setup | Razer Insider
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Bade 18" 2024 - Razer Updater hangs when installing the setup

D

when I start this file:

RazerUpdater_v1.1.1.3_KI8100-NVM16.1v4

No matter if normal or in admin mode under Win 11, it disappears in the taskbar and nothing happens :(

 

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    10 Replies

    D
    • Decoder1981
    • Author
    • Insider Mini
    • 5 replies
    • July 15, 2024

    need help :(

    D
    • Decoder1981
    • Author
    • Insider Mini
    • 5 replies
    • July 18, 2024

    even with a windows 11 portable usb stick and a fresh system no chance to install the firmware. The programme hangs every time :(

    No one else with the problem?

    D
    • Decoder1981
    • Author
    • Insider Mini
    • 5 replies
    • July 19, 2024

     a new update from 17 July has been released. at least it opens, but the message appears on a Razer Blade 18 that the firmware is only for a Razer Blade 18 and is not compatible with my system.…

     

     

    Argennto
    • Argennto
    • Insider Mini
    • 5 replies
    • July 22, 2024

    They will not help you - Razer Support. They themselves do not know what the problem is. I fixed the faulty installer and there you go:

     

     

    Thunderbolt firmware was updated to 16.1 version. Want to find out how to do it - get back to me on priv

    Argennto
    • Argennto
    • Insider Mini
    • 5 replies
    • July 22, 2024

     

    N
    • Nickulous
    • Insider Mini
    • 2 replies
    • July 28, 2024
    Argennto wrote:

    They will not help you - Razer Support. They themselves do not know what the problem is. I fixed the faulty installer and there you go:

     

     

    Thunderbolt firmware was updated to 16.1 version. Want to find out how to do it - get back to me on priv

    How did you fix installer?

    Argennto
    • Argennto
    • Insider Mini
    • 5 replies
    • July 28, 2024

    I decided not to give instructions on how to fix it - I can send only the repaired installer. Razer sold me a defective product (Minor cosmetic defect) in hardware for over $4000, and now they don't want to help me - so let them solve the problem themselves. But they will not help you because the problem is not critical. Only a few people report the problem. Most don't know it exists. It is not only a problem with connecting external monitors. It also affects the correct detection of the device during the installation of Windows 11. The Thunderbolt 5 hardware is not always detected and installed correctly. I am thinking of installing the system, not using recovery.
    I am considering selling my unit and buying a laptop from another manufacturer.

    ChaddyBoyyy2017

    Let me know please. Thanks a million!

     

    N
    • Nickulous
    • Insider Mini
    • 2 replies
    • August 10, 2024

    The update is out! They have now fixed this issue.

    https://mysupport.razer.com/app/answers/detail/a_id/14072

    Razer.sushi.boi

    Hello guys!

     

    There's a new firmware update that you can download here. If that'd didn’t work, let me know through PM so I can help you raise your concern to the relevant team.

     

    *Thread locked to curb conversation to PM.

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    1 person likes this
    • N
      Nickulous
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