I bought Razer Seiren V2 X and it does not get recognised by Razer Synapse and the serial number is not beeing recognised in the data base | Razer Insider
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I bought Razer Seiren V2 X and it does not get recognised by Razer Synapse and the serial number is not beeing recognised in the data base

  • January 20, 2025
  • 1 reply
  • 65 views
PaleCyantalkbyte566

Hello, today my Razer Seiren V2 X arrived and when i pluged in the pc all was good, windows recognised the mic but the Razer Synapse app doesn`t recognise it.When i tried to put the Serial Number i keep getting this error “We were unable to locate your serial number in the system. Please check that you have entered the correct serial number.”

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Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3138 replies
  • January 21, 2025

Hi PaleCyantalkbyte566,

I’m here to help. Please PM me your Razer Seiren V2 X serial number and the proof of pruchase so I verify the informaiton in our system. Let’s take it from there. 

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