Kitty Kraken BT Wireless Headset isn't charging anymore | Razer Insider
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Question

Kitty Kraken BT Wireless Headset isn't charging anymore

  • January 10, 2024
  • 1 reply
  • 252 views
L

Kitty Kraken BT Wireless Headset isn't charging anymore, bought in 2021 & I’ve tired every plug, order, or port.
It shows green for a second then off.

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3276 replies
  • January 11, 2024

Hi LadyPandyy,

It sounds like there may be an issue with the charging port or the battery in your Razer Kraken BT Kitty Edition. Since you've already tried different plugs and ports without success, it's possible that the headset may need to be replaced. Please PM me your device serial number and proof of purchase so I can check for replacement options. Save the shareable files via any online drive account listed in this link. All the best!

*Thread locked to curb the conversation to PMs.

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