BlackwidowElite's media key rgb is not working properly in Synapse4(Razer Chroma)

I recently installed Synapse Beta while looking for an alternative to the unstable Synapse 3.

It's really nice because there are no issues that I had with Synapse 3.

However, there is a slight RGB issue.
Everything seems to work fine, but some of the LEDs on the media keys of the BlackWidowElite do not work.

All LEDs light up normally on Synapse 3.

It seems that some of the LEDs on the BlackWidowElite were not allocated in Synapse Beta.

My Razer BlackWidow Elite has the same problem whenever the Synapse 4 / Chroma apps are running.

Is there a solution?

My Razer BlackWidow Elite has the same problem whenever the Synapse 4 / Chroma apps are running.

Is there a solution?

Hey ​@peffe1988,

Which keys are currently affected and do they light up on Synapse 3? Can you disable your Synapse 4 by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number of your keyboard so I can verify it in our system and check for applicable workarounds that might address the LED issue.

*Thread locked to curb conversation to PM. 

Hey ​@peffe1988,

I responded to your other post.  Can you send me a PM with the serial number of your keyboard so I can verify it in our system and check troubleshooting steps that might address the LED issue you’re currently experiencing?

.*Thread locked to curb conversation to PM.