No Chroma devices detected | Razer Insider
Question

No Chroma devices detected

  • 5 July 2023
  • 4 replies
  • 238 views

My synapse doesn’t recognise my razer chroma devices anymore, i have a keyboard, mousepad, mouse and mouse dock, that all worked perfectly fine. and now NONE of them get recognised by synapse.

I recently re built my gaming setup, so i would really like it to match my other colours.


4 Replies

Userlevel 7
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If you have Riot Vanguard (Valorant’s anti-cheat software), then it may block Razer devices, so they’ll be not available in Synapse. The workaround is to remove it, and restart PC.

If you have Riot Vanguard (Valorant’s anti-cheat software), then it may block Razer devices, so they’ll be not available in Synapse. The workaround is to remove it, and restart PC.

i don’t have valorant, dont play it… so that can’t be it

 

Userlevel 7
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So you can try doing clean Synapse reinstall:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

So you can try doing clean Synapse reinstall:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

been there, done that… i use that tool all the time lol

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