razer chroma Addressable RGB controller not displaying effects

Hello, I have a razer chroma Addressable RGB controller along with  few other chrome devices and I can’t seem to get the Addressable RGB controller to display the effects I tell it to do. Ive tried moving it to a different usb port but it doesn't seem to make a difference. It displays in synapse just fine and I can see it in chroma studio but every effect I try to send it, it refuses to light up. other chroma devices will respond to the effects I tell them to display. Any ideas?