Hello PrivateJD,

Thank you for sharing your concerns regarding the issues you’re experiencing with Razer Synapse 4. To better assist you, please provide us with a bit more information about the problems you are facing? Can you describe the steps you took before losing your saved profiles? Have you tried recovering or recreating the profiles since installing Razer Synapse 4?Regarding the RGB fan lighting, can you specify any settings you've attempted to adjust within the Razer Synapse 4? Please PM me and help me gather the following information below so I can initiate a case on your behalf:

• Razer Synapse 4 logs
• MSinfo logs
• Windows version
• Windows Event Logs
   
• Full Name:
• Email:
• Phone number:
• Country:
• Product Name: 
• Product Code/Number: 
• Product serial number:

Thank you for your cooperation.

*Thread locked to curb the conversation to PMs.