Synapse 4 - Chroma apps for games - some do not activate when game launch | Razer Insider
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Synapse 4 - Chroma apps for games - some do not activate when game launch

  • November 30, 2024
  • 1 reply
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Philalethe

I am currently with Synapse 4 (recently). Since that: some games seems to trigger the chroma apps as intended, but other mysteriously don’t. They are all green switched to be enable.

For exemple [apps that work]: Dredge and Hogwarts (Steam), Diablo IV (Blizzard), Journey to a Savage Planet (Epic) and Cyberpunk (GOG Galaxy) are working as intended. I did need to start a few time with Hogwarts and Cyberpunk, but now it is working without failing.

BUT, with Alan Wake 2 (Epic) or Silent Hill 2 (Steam), it does not work. The game apps is listed and activated with the slider-switch but nothing change when I launch either software.

*** I have tested the issue also by creating a Chroma profile for the game (illuminating with a spoof color just to see), this profile was correctly activated with the game’s launch. So, it CAN detect the launching of the software. At present moment, I have unlinked this chroma profile. ***

 

Did someone find a solution to this issue?

Thanks :-)

Best answer by Philalethe

Well… it appear a complete uninstall & reinstall of Synapse 4 solve the issue. This time I skipped the “Axon” wallpaper gizmo and focused only on Synapse and Chroma. Don’t know if it helped, but it work now.

Since the different profiles are now saved with our account, it was quite easy to do it quickly without having to tweak to much details after.

The Game apps are appearing in Chroma when I launch the game for a first time (there is no “scan” to identify all compatible games first). At first, they were disabled by default and I needed to turn them on.  Lastly, they seems to appear enabled already.

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Philalethe
  • Philalethe
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  • December 1, 2024

Well… it appear a complete uninstall & reinstall of Synapse 4 solve the issue. This time I skipped the “Axon” wallpaper gizmo and focused only on Synapse and Chroma. Don’t know if it helped, but it work now.

Since the different profiles are now saved with our account, it was quite easy to do it quickly without having to tweak to much details after.

The Game apps are appearing in Chroma when I launch the game for a first time (there is no “scan” to identify all compatible games first). At first, they were disabled by default and I needed to turn them on.  Lastly, they seems to appear enabled already.

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