Hey there!

Thank you very much for sharing your concern here. You posted under the Razer Cortex category. In order to quickly help you out, please allow me to ask for assistance from our colleague @Razer.Speedcr0ss. That would save you much time if you can PM more details directly to him.

@Razer.Speedcr0ss Could you please assist this friend with his/her concern? Thank you!

Please feel free to PM me if you have any concerns regarding Razer Cortex PC.

Best regards,
Michelle

---

Please reply if have solution for this error i have also same error.

(*Omitted for security reasons)

---

Thanks for the mention, @Michelle-RazerCortex.

urbanDustStormvoice892
I did not receive an email with 7.1 Surround Sound activation code. How long does it take to obtain one after registering a RAZER KRAKEN V3 X - WIRED USB GAMING HEADSET - BROWN BOX PACKAGING

Have you contacted our Support Team by submitting a case? Please send me a PM including your Razer ID's registered email address so I can check your account.

Leroy658
Please reply if have solution for this error i have also same error.

(*Omitted for security reasons)

Hi there! Did you also not receive the activation code, or it's something else? Feel free to send me a PM should you need still need assistance. I'll be locking this thread to divert our conversation privately.

---