blurry apps and inconsistent color when moving mouse after restore to windows default | Razer Insider

blurry apps and inconsistent color when moving mouse after restore to windows default

  • 19 December 2022
  • 8 replies
  • 29 views
T

8 Replies

Krissy-RCD
Hey there!

Thank you for sharing your issue with us here. We have reported this issue to our engineering team. And will let you know when we need more details from you.

We truly appreciate your patience and feedback.

Krissy
Krissy-RCD
todayAlmondventure433

Hey there!

We would like you to know that we are investigating this issue. We may need more time. Before we figure out the causes, could you please try to troubleshoot on your side? To save time, could you restart or re-install Razer Cortex to see whether this issue persists？

We truly appreciate your patience and feedback.

Krissy
T
Krissy-RCD
Hey there!

We would like you to know that we are investigating this issue. We may need more time. Before we figure out the causes, could you please try to troubleshoot on your side? T save time, could you restart or re-install Razer Cortex to see whether this issue persists？

We truly appreciate your patience and feedback.

Krissy

Okay, tks
T
Krissy-RCD
Hey there!

We would like you to know that we are investigating this issue. We may need more time. Before we figure out the causes, could you please try to troubleshoot on your side? T save time, could you restart or re-install Razer Cortex to see whether this issue persists？

We truly appreciate your patience and feedback.

Krissy

Sorry but it didn't work
T
Krissy-RCD
Hey there!

We would like you to know that we are investigating this issue. We may need more time. Before we figure out the causes, could you please try to troubleshoot on your side? T save time, could you restart or re-install Razer Cortex to see whether this issue persists？

We truly appreciate your patience and feedback.

Krissy

it also happens when i watch videos too
Krissy-RCD
Thank you for your feedback. We sincerely apologize for the inconvenience this issue has caused you. We will let you know when we figure out the causes.

Krissy
T
Krissy-RCD
Thank you for your feedback. We sincerely apologize for the inconvenience this issue has caused you. We will let you know when we figure out the causes.

Krissy

I updated the latest GPU driver from Intel today and it seems that the problem has been solved. Thank you for your effort.
Krissy-RCD
todayAlmondventure433
I updated the latest GPU driver from Intel today and it seems that the problem has been solved. Thank you for your effort.

That is great! Please feel free to let us know if you need further assistance.

Krissy

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