Cortex Install error code 5 | Razer Insider

Cortex Install error code 5

  • 20 February 2022
  • 1 reply
  • 98 views

Hello, i have newly installed Windows 11 when i try to install Cortex it will always give me Restrictions eror then Error code 5.But i am under my admin account.

Can someone help how to fix the installer ?

This topic has been closed for comments

1 Reply

Hey there!

Thank you very much for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I will be very delighted to assist you with your issue.

Before we start could you please provide us with your Razer Cortex logs for us to further investigate this issue? Here is a simple guide for you to collect and upload your Cortex logs:
https://mysupport.razer.com/app/answers/detail/a_id/1685

Please PM me your Cortex logs to protect your privacy.

We'll be looking forward to your reply soon.

Michelle