Cortex not counting my time >:C | Razer Insider
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Cortex not counting my time >:C

  • April 23, 2021
  • 1 reply
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G
I've currently tried two different games that are on the supported tab and I have restarted my pc and app and nothing has changed I'm extremely disappointed in this outcome.
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    • Anonymous
    • 0 replies
    • April 23, 2021
    Hey there! Thank you very much for sharing your gameplay time issue here. I'm Michelle from the Razer Cortex Technical Support Team. I will be happy to assist you with your issue. Before we start could you please provide us with your Razer Cortex logs for us to further investigate this issue? I will PM you a simple guide on how to collect and upload your Cortex logs with us if you need my help. We also provide a Gameplay Time Troubleshooting for our users to quickly find a resolution there. Please visit it if you encounter a gameplay time issue next time and you want to fix it in a faster way. Please feel free to let us know if you need further assistance. We'd always love to help you. Best regards, Michelle Chang Razer Cortex Team
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