Cortex not counting my time today? | Razer Insider

Cortex not counting my time today?

  • 13 March 2023
  • 3 replies

Cortex seems to be not counting my time today, I’ve tried restarting the game and playing another game neither of which worked, is there some problem today maybe because of Daylight Savings Time?

3 Replies

Userlevel 7

work here, restart windows or restart razer services.

Yeah thanks I was just coming back to say I got it working, rebooted PC, was no updates or anything just for some reason it wasn’t counting time so, semi-solved.

Hey there!


Thank you for sharing your issue with us. My name is Michelle from Razer Cortex technical support team. Please feel free to let us know if you need assistance. 


Regarding the Squad Rewards gameplay time issue, you can visit  Gameplay Time Troubleshooting page to see whether you can resolve it on your side when you encountered this issue next time. 


If it persists, please feel free to provide us with your Razer Cortex logs via PM. 


Thank you!