epic game on platform add up | Razer Insider

epic game on platform add up

  • 6 September 2023
  • 1 reply

in library there is icon of epic games but in add platform there is no such . 


i dont havetime to add every game , how do i do, every response on internet is razer asking detail, but there is no detail to tell. the question is simple , where is the buitton to add epic game , that it thatr all.

1 Reply

Hey there!


Thank you for sharing your issue with us here. My name is Michelle, and I’m part of the Razer Cortex technical support team. I am happy to help you with your issue. 


Currently, Razer Cortex does not support the Epic Game Store on “PLATFORMS”. However, for all Epic Games installed on your PC, Razer Cortex can detect them. You can click on the “Refresh” icon to add them to Razer Cortex automatically. 


If you have done this, but some games are not detected by Razer Cortex, please provide us with your Razer Cortex logs via pm. We will further investigate this issue. 


Thank you for being patient.