How to get cortex and synapse to stop asking for my moms password upon login? | Razer Insider
Question

How to get cortex and synapse to stop asking for my moms password upon login?

  • 3 December 2023
  • 1 reply
  • 26 views

Every time I log into my account, this pop-up appears as well as synapse. 

Is there any way I can stop this pop-up from appearing? (The account I am using does not have admin privileges)


1 Reply

Hey there!

 

Thank you for sharing your issue with us here. My name is Michelle, and I’m part of the Razer Cortex technical support team. I am delighted to be of your assistance. 

 

The core features of Razer Cortex, such as Game Booster, System Booster, Game Launching, and so on, all need admin privilege. If you do not have the admin right, Razer Cortex will not work to improve your gaming performance. That is why it needs an admin priviliege. 

 

The situation is the same with Razer Synapse. 

 

Hope my response helps. We apologize for the inconvenience. 

 

Michelle

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