Need Help: Cortex not logging time | Razer Insider
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So for the squad rewards, I’ve logged more than enough time, and yet when I go into cortex it doesn’t show me having any game time at all.

Did anyone else encounter this? What can I do to fix it? Who can I contact to help fix this?
Hey there!



Please always feel free to contact me if you encounter any issue related to Razer Cortex PC. BTW, I have replied to your forum post here and send you a PM to ask for your Cortex logs. Please remember to check it out.



Thank you for your patience. We'll be looking forward to your reply soon.



Best regards,

Michelle Chang

Razer Cortex Team