Optimizing aplications | Razer Insider

Optimizing aplications

  • 4 April 2022
  • 2 replies

Hay insiders!

so I've realized whenever i set my "Game Booster" to optimize my processes, it will initially be fine, but once i restore everything, i start getting crash reports from my applications, every one of my applications being brought up, and tons of code running through CMD. though when i finally close all of the crash reports, lowering all the tabs, and re opening any crashed applications it works fine.

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2 Replies

Hey there!

Thank you for sharing your concern with us here. My name is Michelle from the Razer Cortex PC technical support team. I will be very delighted to assist you with your issue.

Here could you please provide us with your Cortex logs for us to further investigate this issue? Here is a simple guide for you to collect and upload your Cortex logs:https://mysupport.razer.com/app/answers/detail/a_id/1685

That would be great if you can share a screenshot of the crash reports with us. Razer Cortex will disable some background processes when you are playing a game. Then, it will restore these background processes after you exit your game, which sometimes leads to an illusion that the apps are crashed.

We look forward to your reply. Thank you for your patience.

Userlevel 7
Maybe the processes you optimized should be important to run the programs. For example, optimizing some Adobe processes cause Adobe creative cloud to close immediately. And it sometimes cause Adobe product license error.