Razer Cortex "Sorry. your rig isn't supported" | Razer Insider

Razer Cortex "Sorry. your rig isn't supported"

  • 22 April 2022
  • 3 replies

I just updated from a Thinkpad T480s (cortex supported) to a Dell XPS 13 9305 (don't make fun of me, I'm a casual gamer), and Cortex isn't supported. I find that quite weird since it has a newer graphics card, so wouldn't it be supported as well? If someone can help, I would be forever grateful 🙂

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3 Replies

Nevermind, fixed it by updating to the beta. Thanks for making the beta public 🙂
That is great! My name is Michelle from the Razer Cortex technical support them. Please never hesitate to let me know if you have any comments, feedback, or bugs you encounter when you use Razer Cortex PC.

Userlevel 7
Razer Cortex got free from some issues since Cortex 10 Beta. That's interesting, isn't it?

In my case (as I posted on here Razer Insider | Forum - [cortex] Cortex 10 PC Beta | Page 5), cortex always closed at unexpectable time. But after using Cortex 10 Beta, the problem solved.