Hey there!
Thank you for sharing your concern with us here. My name is Michelle, I’m part of the Razer Cortex technical support team. I am delighted to help you out.
If you play games on the supported platforms in Razer Cortex, such as Steam, Gog, and Unisoft Connect, you can sycn the gameplay time to Razer Cortex by connecting these platforms in LAUNCHER > PLATFORMS.
Please note that Origin is not supported in Razer Cortex even though it is showing on the PLATFORMS page. We will remove it later.
If you play Epic games, it is not supported now. But we will support it in a future version.
Thank you for being patient. Please feel free to let us know if you have any questions. We’d always love to help.
Michelle