Transferring guest playtime to account on razer cortex | Razer Insider
Question

Transferring guest playtime to account on razer cortex

  • 6 January 2024
  • 1 reply
  • 18 views

Hello.

So i recently downloaded razer cortex. It took me a while to finally make an account for it. In the time i got some play time for games. When i logged in i noticed that it gets rid of my play time from my guest account. I was wondering is there a way to transfer this data or do i lose my play time?


1 Reply

Hey there!

 

Thank you for sharing your concern with us here. My name is Michelle, I’m part of the Razer Cortex technical support team. I am delighted to help you out. 

 

If you play games on the supported platforms in Razer Cortex, such as Steam, Gog, and Unisoft Connect, you can sycn the gameplay time to Razer Cortex by connecting these platforms in LAUNCHER > PLATFORMS.

 

Please note that Origin is not supported in Razer Cortex even though it is showing on the PLATFORMS page. We will remove it later.

 

If you play Epic games, it is not supported now. But we will support it in a future version. 

 

Thank you for being patient. Please feel free to let us know if you have any questions. We’d always love to help.

 

Michelle

 

 

 

 

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