" naga v2 pro not saving profile solution | Razer Insider

" naga v2 pro not saving profile solution

  • 22 March 2023
  • 0 replies

found this on reddit 5y response by redditor called xieutiful

after I did all this steps now I could save profile with macros on my naga pro v2 


Here are the steps verbatim from Razer Customer Service:

A. Perform a System File Scan.

  1. Press Windows + r and type in "cmd" without quotes.

2. Type in sfc /scannow and wait for it to finish.

3. Restart the computer.

B. Perform a .NET Framework repair using the tool.

C. Clean reinstall of Synapse 3.

  1. Removing Synapse 3 files.

  • Open the Control Panel and under Programs, click on Uninstall. Look for Razer Synapse 3 and Razer Chroma SDK on the list of application and uninstall them. Restart the computer.

  • Delete the Razer folders located at C:\Program Files(x86)\ and C:\Program Data. The Program Data folder is hidden by default so we might need to change the folder option first.

  • To view hidden files, open File Explorer. Click on View at the upper left of File Explorer and look for the check box that says hidden items and put a check on it.

2. Deleting temp files.

  • Press Windows + r and type in "%temp%" without quotes and press enter.

  • Look for any Razer folders and delete it.

3. Removing Synapse 3 files on the registry.

a. Create a restore point for Windows.

  • Press the Windows button, search for Create a restore point and select it from the list of results.

  • On the System Protection tab in System Properties, select Create.

  • Enter a description for the restore point, and then select Create > OK.

b. Press Windows + r and type in "regedit" without quotes and press enter.

c. Navigate through the folder: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Razer\Synapse3

d. Make sure that Synapse3 folder is selected. Right click on the folder and select delete.

e. restart the computer.

4. Installing Synapse 3.

a. Temporarily disable anti-virus program and Windows Firewall.

b. Download the latest installer for Synapse 3 here: http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=2731&nav=0,343,704

c. Run the installer as admin.

d. Login with your account and wait for the update to finish.

e. Restart the computer.

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