I keep getting the error "There was an unexpected error, please reload the page and try again" and not receiving the sms code

Hello jrantonio09,

I'm sorry to hear about the issue with your Razer account OTP. Please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP and for account verification.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

After submitting it, send me a PM  with your ticket number so I can call their attention to your case. Have a good one!
 

*Thread locked to curb the conversation to PMs.