I need help !!!!!!!!!!!!

In the morning, I open the razer gold website and purchased an item as usual. And I don't know if it was the UI is been changed or something is wrong, I can not see the product I just purchased. Nothing is showing up, I went to the live chat, and it become a robot. keep repeating that he can not understand what's my issue, what's wrong with razer gold? why are you changing the UI and causing more issues for the customer? Now I can't see anything I purchased, everything didn't count for razer silver and now customer service is gone. I don't know what to say OK, this problem got fixed, but there's a new issue coming up. Nice razer good job