Hey, @xhitPaleAqua128!

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have a support ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

*Thread locked to curb conversation to PM.