I have a very big issue with Razer reload, this issue kept appearing right after the WarThunder sale event was launched. Also submitted the ticket to the support team but it took a long time for them to answer (the previous event, they responded after the event ended, great :mad_:)
Does anyone have a problem like this?
Any solution? 😳
Thanks :stuck_out_tongue_winking_eye_:
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Having the same issue. Managed to reload $99, but won't take anymore, even as little as 5 or 10 gold. Opened a support ticket, though I don't have high hopes for garbage Razer support actually doing anything. Probably looking at a chargeback at this point if it isn't resolved in time.
I talked to live chat a day ago and they said my cc was failing their trash anti-fraud provider. Took another day to clear it up and said I could reload again using the same method. It did work, but after 2 reloads of 100+, it started to fail again.
I'm starting to think there's either a 1-2 day reload frequency of 2 times or a limit of ~200. Reason being the first time I was able to reload 2x of 100+ before it started failing.
My cc works fine everywhere besides razer gold which is the most annoying topup service in history.
I'm starting to think there's either a 1-2 day reload frequency of 2 times or a limit of ~200. Reason being the first time I was able to reload 2x of 100+ before it started failing.
My cc works fine everywhere besides razer gold which is the most annoying topup service in history.
AMETHYSTIvoryventure740
Did anyone find any solution for this
And does it get resolved ever ?
nope, they reply my ticket after a week and didn't solve anything
Did anyone find any solution for this
And does it get resolved ever ?
And does it get resolved ever ?
I also have the razer gold failed to reload issue, what a horrendous way to promote people buying stuff through razer, it's the first time I buy razer gold and probably the last
i just spent 80 dollar with no problem, then the next transaction said failed to reload
I've had the same issue I tried to so a top up for razor gold for PUBG mobile via my Visa Debit card it failed to do the top up but I was still charged for it created a ticket for it been 5 days now. Still no resolution
I had the same issue. What i noticed is that if you try to reload 100+ gold, the transacrtion will fail. So i ended up having to reload 90, then add another 10 to make 100. It annoying but a good work around untill razer figureout how to accept quatity 100 and over.
No way! Why cannot reload gold! Happened to my 5x today via paypal. Didnt have any issues before!
Don't bother about the support guys , Razer's product is god tier
but their after sales support / tech support is worse den noob tier , even a nobody can do their tech support job role as you don need logic and just look and read scripts.
So good luck with the support , intending to change to other services platform for topping up.
but their after sales support / tech support is worse den noob tier , even a nobody can do their tech support job role as you don need logic and just look and read scripts.
So good luck with the support , intending to change to other services platform for topping up.
Yo guys, I think the support team no longer exists. It's been over a week with no solution yet. :mad_::mad_::mad_::mad_::mad_:
F*** Razer!
F*** Razer!
i got the same Problem !!
i can't even Reload Razer Gold PIN !!
i can't even Reload Razer Gold PIN !!
i have the same issue
Same problem here. Tried several reloads few mins ago via paypal and visa but all didnt work.
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