2 Factor dosent work | Razer Insider
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2 Factor dosent work

  • February 13, 2025
  • 1 reply
  • 18 views

I've been trying to make a transaction for three days, but you don't send me the code via sms. The problem is that I can't do anything over the phone either because everything I press requires 2 factor
 

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1 Reply

Razer.Aero
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  • Razer Support
  • February 13, 2025

Hi SIKBIT30,

To resolve the Razer Gold account issue, please submit a ticket or contact customer service through Live Chat by clicking the green chat button in the bottom right corner. This will allow you to address the matter in real-time. Be sure to provide the team with the necessary information to reset your account OTP.

1. Registered email:
2. Razer ID:
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:

After submitting it, PM me your case number so I can notify the Support Team. All the best!
 

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