I ordered a Razer laptop online on december 17 which came with a free $200 gift card. Starting 2024 the laptop was already delivered but the gift card said “delivering in progress” “delivering by email” which I did not received any email containing info about my gift card, and today I check the status and said “cancelled” can I get support on this case?
Best answer by Razer.Aero
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Hello dataPaleGoldenrodeasy163,
I'm sorry to hear about the issue you're facing with your Razer laptop order. It's understandable that you're concerned about the status of your gift card. Please PM me the following information below so I can initiate a case on your behalf and escalate your concern to our Order Support Team so they can provide you with more details about why it was cancelled and if it's possible to have it reinstated.
Full name:
Email:
Mobile/Phone Number:
Country:
Order number:
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