2018 razer blade 15 webcam driver | Razer Insider

2018 razer blade 15 webcam driver

  • 30 June 2020
  • 8 replies
  • 114 views
A
I have never been able to get my webcam to work with windows. It does work with linux. I think I just need the driver, but it does not appear to be listed with the other drivers.
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8 Replies

Razer.Speedcr0ss
Userlevel 7
telstar307322
Same problem here, it stoped working, and exactly same errors:

Device instance path "USB\\VID_0000&PID_0002\\5&2F63674C&0&7"
Port_#0007.Hub_#0001

Error inside driver:
"
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.


Thanks for posting your laptop's concern here. Please send me a PM together with your device's serial number. I'll pick it up from there.
T
Same problem here, it stoped working, and exactly same errors:

Device instance path "USB\\VID_0000&PID_0002\\5&2F63674C&0&7"
Port_#0007.Hub_#0001

Error inside driver:
"
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Razer.Speedcr0ss
Userlevel 7
DekanX
also same issue :slightly_sad:


Hi mate! I've replied to your PM.
D
jonrowe
Same problem here.. only had this machine three days. Unbelievable that this issue seems to have been cropping up on the forum for at least 2 years and still no resolution. If I'd known I wouldn't have bought the darned thing.


also same issue 😞
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for posting your laptop's camera concern here. Have you tried submitting a case to our Support Team? If you haven't, please click the link above or send me a PM. Let's continue from there.
J
Same problem here.. only had this machine three days. Unbelievable that this issue seems to have been cropping up on the forum for at least 2 years and still no resolution. If I'd known I wouldn't have bought the darned thing.
T
Where can I download the driver for Webcam for my Razer Blade 15 Advanced 2018? Windows 10 X64.
If I am not mistaken on a cable its mentioned as C1_FPC_Camera PVT VP 2.0 20180305 12368156.
Doesn't look like you are providing it on support site. I did have changed SSD to a new one.
In Device Manager I see webcam as "Unknown USB Device (Device Descriptor Request Failed)".
Device instance path "USB\\VID_0000&PID_0002\\5&2F63674C&0&7"
Port_#0007.Hub_#0001

Error inside driver:
"
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
"
Does anyone knows where can I download driver for it?
Please help!!!!
R
I have the same issue, this seems to be a common problem with these models.
I've tried every possible scenario, except replacing the hardware. Even reverted to my first razer blade windows image, which I backed up just in case. I don't think it is a software, drivers, bios update issue.

I believe the webcam wires touching over the cooling chamber has broken the connection which may be due to the heat.

Anyway, I've recently raised a support ticket for it. Hoping to know the cost of getting it fixed.
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