2021 Base 15 Can't Load THX after fresh install | Razer Insider
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2021 Base 15 Can't Load THX after fresh install

  • February 9, 2021
  • 3 replies
  • 15 views
After I did a clean install with win10 I can't get the THX drivers to load correctly. It's saying I need to buy them and input a code. My speakers will only go to about 50% at this point. 2021 Blade Base 15 with a 3070
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    Razer.Speedcr0ss
    harbortime
    After I did a clean install with win10 I can't get the THX drivers to load correctly. It's saying I need to buy them and input a code. My speakers will only go to about 50% at this point. 2021 Blade Base 15 with a 3070
    Hi there! Thanks for posting your laptop's concern here. Did you use its recovery partition and perform the steps here during the clean install?
    • harbortime
    • Author
    • February 13, 2021
    Razer.SpeedCr0ss
    Hi there! Thanks for posting your laptop's concern here. Did you use its recovery partition and perform the steps here during the clean install?
    Yes and Yes. Twice. I then did a clean install of windows. Still the same thing. Others are reporting the same issue on Reddit......
    Razer.Speedcr0ss
    harbortime
    Yes and Yes. Twice. I then did a clean install of windows. Still the same thing. Others are reporting the same issue on Reddit......
    Thanks for the follow-up. Please send me a PM together with the following: a. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver). b. Synapse 3.0 logs. c. Screenshot of the BIOS main tab. Save the files via Google Drive or to any online drive account, then paste the link in your PM.
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