Got a new 2024 razer blade 14 last week and now the left USB-C port won’t work. It worked initially. The right one is working fine. Is there anything I can do or check here? Doesn’t look like there’s any damage or any debris in the port.
I have been using USB-C to charge the laptop occasionally if that makes a difference. no devices are working on that port now.
Hi RocketMetallicfirst448,
I'm sorry to hear about the issue with the USB-C port on your new Razer Blade 14" (2024). It's odd that it worked initially but has suddenly stopped. Since you haven't noticed any damage or debris, it might be a hardware or connectivity problem. Let's try a few things below:
1. Restart your laptop and check if the port starts working.
2. Update your laptop's drivers, especially the ones related to USB and connectivity.
3. Check the port using a different USB-C device to determine if the issue is with the port or the device you are trying to connect.
4. If possible, try using a different USB-C cable to see if the issue is with the cable.
5. Make sure to update your laptop to its latest firmware. Please visit this link and select Drivers & Downloads.
If none of these steps resolves the issue, PM me the laptop serial number so I can check for other workarounds. All the best!
*Thread locked to curb the conversation to PMs.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
