I was trying to purchase something from Gold, but when I am asked for OTP it's says "an unexpected error occurred reload the page and try again", and when I reload it, nothing changes; I can't purchase anything.
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- Razer Support
Hi JETVioletWebbit223
For Razer account login issues, please reach out to our Razer Gold Support Team by submitting a ticket or chatting with customer service through Live Chat . Kindly click the green chat button located at the bottom right of the page for real-time assistance. Be sure to provide the following details so that the team can verify your account information.
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
You can send your ticket number via PM so I can help coordinate with the team. Take care!
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