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2nd authenticator loss

  • November 9, 2021
  • 2 replies
  • 39 views
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Someone please help me with this one. I lost my old number and I can't change my old number to new number because it needs a 2nd authenticator in my old number, what should I do?
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      xCryptik
      Vanguard
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      • xCryptik
      • Vanguard
      • November 9, 2021
      Xora.sora
      Someone please help me with this one. I lost my old number and I can't change my old number to new number because it needs a 2nd authenticator in my old number, what should I do?
      Hi @Xora.sora, If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
      Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
        S
        Xora.sora
        Someone please help me with this one. I lost my old number and I can't change my old number to new number because it needs a 2nd authenticator in my old number, what should I do?
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