I have a Mouse Naga and Keyboard Ornata, and a Tartarus. I cannot get all three to work at the same time. I can get 2 but the 3 item is not functioning correctly. is it possible to get all 3 working? Or was I lied too?
Question
3 razor devices not functioning correctly
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+1Are they directly connected into USB on motherboard? Or you’re using some kind of port replicator / USB hub and so on?
I can easily connect more devices, and all functioning properly. Also specify what is not functioning correctly?
they are connected to the usb in the back of the PC. it is random one time my keyboard will not work then another time my mouse, or the Tartarus wont work. Like my mouse will move the mouse cursor, but then the number pad on the side the buttons wont work. if I unplug the Tartarus then all of the mouse will start to work.
+1I’d first try to test it on another PC without and then with Synapse if possible.
You can also try to update chipset drivers and BIOS update. If it’s not possible to test it on another PC, then you can run some linux live distro (like Linux Mint) and check if the issue persist.
- Razer Support
Hi Littleugly,
I understand where you are coming from. Can you send a picture/video of how you set up your devices so I can take a closer look? You can save the video to your Google Drive, set the link to public, and share the link via PM. If you need assistance with uploading and sharing files, please refer to this guide: How to Upload and Share Files Larger Than 25 MB with Razer Support. Also, please send me a PM with the serial number of the devices so I can check here on my end. Thanks!
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