7.1 RAZER SURROUND SOUND code error "license code is invalid" | Razer Insider

7.1 RAZER SURROUND SOUND code error "license code is invalid"

  • 26 December 2020
  • 24 replies
  • 14 views
S
I bought a Kraken X for Christmas and today I tried to activate 7.1, I installed the software "7.1 Surround sound" and when he asked to put the activation code I scratched the card and put the code, only that one is appearing to me error saying "License code is invalid" what can I do? i'm desperate i need help. Thanks
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24 Replies

T
So I was having the same problem and what I found out was when I entered the activation code I was entering zeroes and not o's.
K
smart guy 🙂 i can;t believe it, you solved it. It's unbelieveble, noone uses o's in such codes is Zeros only 🙂
E
i have the same problem but my error saying ''its already in use''. help me plz
T
Yeah, they definitely should of just used Zeros and no o's. Took me forever but it finally came to me.
R
I don't understand why they thought it was necessary to need an activation code tbh
A
Hi ,

I bought a Kraken X from online shopee mall and receive the product on 30/03/2021 and today I tried to activate 7.1, I installed the software "7.1 Surround sound" and when he asked to put the activation code I scratched the card and put the code, only that one is appearing to me error saying "License code is invalid" what can I do? i'm desperate i need help. Thanks
A
at last, I have found the solution, I not 1, that's it...
H
Hi, good afternoon I just bought the razer kraken x also and I have the same problem. Is there any solution now?
Razer.Speedcr0ss
Userlevel 7
Hey guys! Do you still need assistance? Feel free to send me the serial number of your device so I can check its registration status via PM including the email address that is connected to your Razer ID. Let's continue from there.
K
and? nothing on this topic, i just have the same problem "license code invalid". i scharched it myself yesterday evening.
P
I'm having the same issue too, shared feedback on the 7.1 app to customer service for a week and no response till date. :mad_:
K
yeah i can see there is no reply for the previous posts either...
S
yes same for me! it's an O not 0 (zero) lol
S
Mine still wont work...I just out the code in and its not working....
S
i got my headset this morning and the code wont work is there no official help for this kind of stuff??
T
i have the same problem got bought the code from razer got mail with it and cant activate it
W
My code was also invalid... What should I do?
E
Does anyone find a solution? I have the same problem.
L
yo pedi soporte y están dando vueltas y vueltas. Me pidieron 20 mil datos del auricular y no me dan una solución una vergüenza
D
Same, I bought Kraken X from JB HIFI, I tried to activate 7.1, I installed the software "7.1 Surround sound" and when he asked to put the activation code I scratched the card and put the code, only that one is appearing to me error saying "License code is invalid" what can I do? i'm desperate i need help. Thanks
A
I just got a Kraken Kitty do they not come with a code? Can not even find mine.
T
for me it is like this. they are ignoring us for days
G
Same here license code is invalid....
T
okay i figured out something. some 1 are i in cap. make sure u try. it worked for me
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